Calculator

Support Ticket Cost Calculator

Support managers and SaaS founders have no idea what they're actually spending per support ticket. This calculator reveals your cost per ticket, monthly support burn rate, and how much EmbedBot could save you.

Number of Support Agents

Full-time equivalent agents

Average Annual Salary ($)

Base salary before benefits

Include benefits & overhead

Loaded cost multiplier (default 1.3x)

Tickets per Month

Across all channels

Avg Handle Time (min)

Research + response time

Cut your support costs by 80%

Automate customer support with AI across chat and email, and escalate complex issues to Slack instantly.