Complete support from Slack
Your AI agent responds in Slack, and your team can reply directly from Slack. No switching between apps - everything in one place.
AI in Slack
Answers questions using your knowledge base
Email ↔ Slack
Reply to emails directly from Slack
Escalations
Type !resolve to close tickets
Mobile
Support from anywhere via Slack app
Emails become Slack conversations
When customers email support, AI responds automatically. If escalation is needed, the conversation appears in Slack where your team can reply - and responses go back via email.
Customer emails support@yourcompany.com
Email is forwarded to your agent email address
AI responds instantly or escalates
If human needed, it posts to your Slack channel
Reply in Slack → goes back via email
Type !resolve to close and hand back to AI
Core AI
AI-Powered Chatbots
Train AI agents on your data for instant, accurate customer support 24/7.
Smart Lead Collection
Automatically capture and qualify leads from conversations with intelligent forms.
Multi-Source Training
Train on documents, websites, text, Q&A pairs, and Notion - all in one place.
Communication Channels
Two-Way Slack Integration
AI responds in Slack, you reply from Slack - complete support from one place.
Email Support
AI handles emails automatically. Escalate to humans who reply from Slack.
Chat Widget
Fully customizable chat widget for your website with live preview.
Human Handoff
Smart Escalations
AI detects when human help is needed and escalates instantly to Slack.
Reply from Anywhere
Respond to customers from Slack mobile app - support on the go.
Resolution Commands
Type `!resolve` in Slack to close tickets and hand back to AI.
Integrations & API
API Access
Full API access for custom integrations with your applications.
Webhooks
Receive real-time events from your agent in your own systems.
Zapier Coming Soon
Connect to 5,000+ apps through Zapier (coming soon).
Security & Control
Enterprise Security
SOC2 compliant, encryption at rest and in transit, SSO available.
Usage Analytics
Track message usage, credits, and team activity in real-time.
Team Management
Add team members with role-based access control.